How do I make a return or exchange my order?

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We want to make veganism easy. We provide 365 days free returns and exchanges to most countries (UK, EU, USA, Canada, Australia and New Zealand).

Our returns service is paperless, carbon neutral and really quick.

We don't include a delivery note or returns form in our deliveries to reduce the amount of paper we use.

All you need to make a return is to click the link below

We ask for the following info when you make your online return:

  • Order number
  • Email address used for the order
  • Post code for the delivery

You can choose to make a refund or exchange. For most countries you have a paperless option so you don't even need to print a return label at home.

We will usually make your refund or ship your new order within a few days of you sending your return parcel.

To return or exchange your order click the link below.

CLICK HERE TO MAKE A FREE RETURN OR EXCHANGE

If we don't provide a free returns and exchanges service in your country please click here to learn more about our returns and exchanges policy.

 

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