I have not received my order or shipping confirmation email


We send you an email as soon as you have placed your order so you should receive it immediately after placing any order.

We will also send an email once your order has shipped. Orders ship within 24 hours on weekdays (we do not ship orders on weekends).

If you do not have an email please check your spam or promotions folder as sometimes our emails go in those folders and not your main inbox.

Cannot find your email?

Please contact our Customer Care team so we can help you with this.

Please send us:

  • The name you made your order under
  • Any order or payment reference numbers you may have
  • What payment method you used for your order
  • What date you made your order


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