We want to encourage people to live a vegan lifestyle and to make a positive choice. We try to make it easy to shop on our online vegan store with 365 days free & easy returns and exchanges.
We are usually super quick to process your returns and exchanges. All returns are tracked, you will receive updates at every step by email including when we have made your refund or sent your new item out.
If you have not heard from us within 5 working days of returning your parcel please let us know, something must be wrong.
If you do not have an email please check your spam or promotions folder as sometimes our emails go in those folders and not your main inbox.
All our returns and deliveries are insured for your peace of mind, so don't worry if you think there could an issue.