We are really sorry your delivery has not arrived with you
We insure all deliveries and returns, so don’t worry we will make sure you get your parcel.
Most of our deliveries are tracked, so look out for tracking information in your email inbox.
Please also check the delivered on or before date on your order confirmation and shipping confirmation emails. This is just to make sure your parcel is defiantly late and has not arrived when expected.
If you do not have an email with tracking information, please check your spam or promotions folder as sometimes our emails go in those folders and not your main inbox.
Think there is a problem with your delivery?
Please contact our Customer Care team so we can help you with this.